kalatel ptz problem

[keemble 0]

helo guys.i have kalatel ptz that goes black and white for a few seconds and stays like that.but when i initially mount it,it got color then a few seconds, goes black and white.i tested it out and guess its a camera problem.do you have any fix for this?another camera has control problem when i put it on other dome.like when put it as camera 1 on dome1,so when i choose cam 1 on the keypad i can control it.but when i put it as camera 2 on dome2(diffrent dome and location) and punch cam2 on keypad.it wont move.the video is ok.any help guys?

[crirvine 0]

Not sure about your ptz problem but your camera needs to be sent back for repair. Nothing you or I should try to fix.

 

On the ptz controller (camera) 002 (camera) or try (mode) 002 (mode)

[Walteryubo 0]

please check you PTZ dome 2,and change its ID code.

[keemble 0]

thanks for the replies.i'll just send the camera to the supplier for repair.