ittim 0 Posted January 7, 2013 Hi All, Hope I'm posting in the correct place. we have a DM Sprite 2 which will no longer 'rewind' or play events. We can view all the cameras live but thats pretty much it. Any suggestions on how we can get it up and running again? Share this post Link to post Share on other sites
aibudo 0 Posted January 7, 2013 Sounds like hard-drive failure to me. Check your setup manual on page 70 (your manual may vary) and select "Disk configuration". What does it show? If you have an older model, go to page 19 (or so) and check "Total video storage". What does it show? Have you attempted to contact them at below? Contact Technical Support Monday through Friday - 8 a.m. - 8 p.m. EST Toll Free: 1-877-DM-SUPRT (1-877-367-8778) Press 4 for Technical Support Email: techsupport_dedicatedmicros.com Replace "_" with "@" Share this post Link to post Share on other sites
