Problem setting up POE cam (first time for me) SOLVED

[pidgey 0]

Hi, im trying to set up some IP camera with POE support (at least, it's supposed to support POE...), but it doesnt work with POE, only with normal power.

 

First, i got this Switch with POE support, some D-LINK DSG-1210-08P, with 8 POE ports:

 

http://www.dlink.com/uk/en/business-solutions/switching/smart-switches/smart/dgs-1210-series-gigabit-smart-switches

 

Then i got one of these chinese cams from a local shop to try:

 

http://nyro.hk/IPH-WB3110.html

 

At least i think that's the model, no much info on the box or the manual, just the IPH-WB3110 code on the cam, and it looks exactly like the one in the link above.

And there isnt a power supply, on the cam there is a rj45 connector for the ethernet cable, some other cable with a reset button, and another cable for DC power in.

 

I hooked up the cam with the ethernet cable to the switch, but nothing happens, even the light on the switch on the correspondent connection doesnt turn on, the software that comes with the cam doesnt find it (i configured the network to be on the same subnet, im quite expert on

networking, not so much on cams),

 

The cam didnt come with a power supply, so i grabbed one of my universal power supply, i set it at 12v and connected it to the cam, after a while (boot time?), the light on the switch turned on, and the software on my computer found the cam, i can connect to it and see the stream, everything seems to be working fine.

 

This is the first time i get a poe cam, (or any kind of surveillance cam, for that matter), i thought it should be straight forward and work out of the box.

At this point either the cam does not support POE or im missing something.

 

I checked all the configurations in the switch and all the POE related settings seems ok, all the ports are enabled for POE and everything else seems fine.

 

Am i missing something? Is there something particular i need to set to get POE to work?

Or most likely is the cam that doesnt suppor it? It say "POE optional" on its website page.

 

Also i have another question: to see the stream of the cam i have to connect to the cam using the browser (in my case firefox), then it downloads a plugin from the cam and after installing the plugin i can see the video from the cam, but i would like to watch the video also from my iphone and/or my android phone, i have this app called LiveCams Pro for iphone where i can set up a cam but i dont know what kind of cam to choose from, there is a long long list on the app but i dont know what kind of compatibility my cam has, or if it has any for that matter.

Edited November 26, 2013 by Guest

[firegoldlynx 0]

Sounds like a comm issue.

The POE switch won't provide power until the camera asks for it, using a protocol defined by the PoE (802.3af) standard.

I'm wondering, since that camera just says poe and no spec, that it isn't communicating properly or not at all with the switch.

 

Does your switch allow you to force on power to a port?

[pidgey 0]

No i dont see any option to force the power on it, i will post a screenshot of the poe settings page when im back home (im on iphone), but im pretty sure its not possible.

 

I know the switch supports the 802.3af standard though.

[msecure 0]

No i dont see any option to force the power on it, i will post a screenshot of the poe settings page when im back home (im on iphone), but im pretty sure its not possible.

 

I know the switch supports the 802.3af standard though.

Most chinese IPC assembler except for the bigger one like Dahua/HIK will use an add-on board like this. If you can open up the case, check for this module

[pidgey 0]

This is the POE settings page (or better said, the two pages pasted together in one image) from the dlink switch:

 

 

It looks like it is possible to open up the case of the cam, but im not sure i want to do that, most likely im going to return the cam to the shop so i dont want to tamper with it too much.

 

I got it from a local shop to test it because being the first cam/poe settings i build, i didnt want to deal with shipping back stuff and such if something doesnt work.

 

Not to mention i need a cam with iphone support and i havent figured out that either, yet, for this cam.

 

Any suggestion for a cam with POE support, iphone/android support, outdoor, IR and motion detection, and possibly not too expensive?

 

Anyway thanks to you guys for all the help, very appreciated.

[buellwinkle 0]

Where you are, you should be able to get Dahua or Hikvision cameras for pretty cheap. The Dahua ipc-hf2100 or Hikvision ds-2cd2012-i should be comparable resolution and have IOS and Android apps from the manufacturers, but really, just about any network camera app like IP Cam Viewer will work with these phones.

 

Just need to stay away from unbranded cameras where it's made a small unknown manufacturer because then it's hard finding software or apps to work with them.

[RVT 0]

From what I can find, the IPH-WB3110 camera specs say that POE is "optional". It's possible that your camera does not have it installed.

[Kawboy12R 0]

Functional characteristics:

 

•The highest resolution can be up to 1280×960,Under this resolution can output real-time image

•Used Advanced video compression technology, high compression ratio, and the handle is very flexible

•Progressive scan CMOS, Capture images without sawtooth

•Adopt high efficiency infrared lamp, long service life, irradiation distance up to 20 to 30 meters

•ICR infrared filter chip automatic switch, achieve real monitoring day and night

•Support standard ONVIF protocol

•Support POE power supply function(optional)

•Support dual stream, support for mobile phone monitoring

•Support 3D digital noise reduction

•In line with the level IP66 waterproof and dustproof design, high reliability

•Support automatic electronic shutter function, to adapt to different monitoring environment

•Complete functions: a key recovery, mirror, PTZ control, etc

 

 

Might have something to do with the (optional) part...

[pidgey 0]

Thanks guys, yeah the "optional" part must be the problem...

 

 

But being new to this field, i had the doubt that i was missing something and there was some hidden config somewhere, either in the switch or the cam.

 

Thanks again.

[pidgey 0]

Hi, just to say that it turned out the cam was missing the POE module, the guy from the shop tested his owns (from the same shipment) and he had the same problem, POE not working.

 

He doesnt have others at the moment, so im back to square one, guess im going to check out the Dahua or the HikVision suggested by buellwinkle, they look to have all the perks im looking for and also in my price range, also reading good reviews.

 

I need a dome model for my main entrance and a 3-4 bullet cams to use around the house, to cover all the angles.

 

I checked on amazon.it (i live in Italy) and found this one for the dome:

 

http://www.amazon.it/Telecamera-1-3MPX-Dahua-HD2100-Megapixel/dp/B00DVH22RS/ref=wl_it_dp_o_pC_nS_nC?ie=UTF8&colid=SJF1KF8GA5QH&coliid=I3GG9TKOT8YZZE

 

Meanwhile im looking for some bullet cams, havent found much on amazon, im going to look on other sites too later, the point is that i have to buy from Italy or EU so i can deduct some costs from the taxes, otherwise ordering from China i could get some better prices i think but i would lose the tax deductions, but it's not worth the hassle considering that.

 

I found this chinese cam on amazon

 

http://www.amazon.it/Huacam-bidirezionale-millimetri-supportati-Supported-Iphone/dp/B00F1SRJAU/ref=wl_it_dp_o_pC_nS_nC?ie=UTF8&colid=SJF1KF8GA5QH&coliid=I3BXIWPK68KEBL

 

Very cheap and it has all my needed options, any opinion on this one?

 

Better part is that it's sent by Amazon so i wont have troubles to send it back and such in case of problems.

 

My idea is still to get a Dahua or HikVision though, considering they're well tested and most people speak highly of them.

[buellwinkle 0]

Don't mess with cameras from small companies, not worth the hassle even if it does work. Just find a Dahua or Hikvision dealer in Europe, there should be plenty and get it from someone that will support you, maybe a few euros more than getting it shipped from China but you'll be glad you did when it's all working.

 

As for that dome, it's a day only dome, so not sure if that's what you are looking for. For a dome, for a rookie, get the Hikvision ds-2cd2732-F-IS because it has all the features you'll even want and works well. Can't go cheap on domes. The Hikvision lower end bullets work great, the ds-2cd2032-i or ds-2cd2012-i.

[pidgey 0]

thanks mate! I'll go that route, it's surely better.