smcctv 0 Posted September 8, 2014 I having completed a 8 camera install, everything working well. The problem i am experiencing is that the BT telephone line is approx 30m away from where the router is. They have a good quality cable coming from Main BT line to a secondary line near the router. The CCTV works fine and works from my laptop when i am connected into the network via 192.xxx.x.x Upon entering the static ip address, i get time out error. The ports are open on the router. Do you think this is because of the distance of the BT signal has to travel? Many Thanks Share this post Link to post Share on other sites
Don Stephens 0 Posted September 8, 2014 What's the upload speed? Share this post Link to post Share on other sites
Securame 0 Posted September 8, 2014 Upon entering the static ip address, i get time out error. The ports are open on the router. Are you trying that from inside, or from outside your own network? Use the following web site to check if your ports are open: http://www.yougetsignal.com/tools/open-ports/ Share this post Link to post Share on other sites
smcctv 0 Posted September 8, 2014 Hi, The upload speed averages around 1.1kbps which is sufficient. I have gone to canyouseeme.org and the ports are open successfully. Many thanks Share this post Link to post Share on other sites
Don Stephens 0 Posted September 8, 2014 1.1Kbps or 1.1Mbps... 1.1Kbps is the slowest upload I've ever even heard of. If you were in the US, I'd tell you there's no possible way you're ever going to connect remotely if your upload speed is 1.1Kbps. I can't speak for other countries but I imagine it has to be similar. Share this post Link to post Share on other sites
tomcctv 187 Posted September 8, 2014 Hi. Being on secondary socket is not going to help at all. Internet must only be on the master socket . You can use existing cable to extend line in (two wires) to feed the bt box closest to router ........ Also swap socket fronts. And then use 3 wires back to we're main s****et was All should take 10 mins and does need to be done if not it will have slow Internet and drop out when phone rings Share this post Link to post Share on other sites
Securame 0 Posted September 9, 2014 Are you trying that from inside, or from outside your own network? I'll quote myself. Share this post Link to post Share on other sites
smcctv 0 Posted September 20, 2014 Thanks for your replies all. I informed the customer to get the master bt socket moved so its local to the router. This has now been done and guess what, all works a treat Many Thanks Vik Share this post Link to post Share on other sites
