idnob 0 Posted February 5, 2015 Hi all, I had some people install cameras on one of the buildings in the company I work for. Sometimes happens that this cameras are down, they just crash. How can I identify if the reason of the crash is the network or the camera itself? Thanks in advance! Share this post Link to post Share on other sites
Boogieman 1 Posted February 5, 2015 Some details..... Share this post Link to post Share on other sites
jeromephone 6 Posted February 5, 2015 not knowing what NVR you are using I would look at the log (if your system keeps one) and see if you are losing just the cameras or you are getting a system reset. Also your IT dept may have monitoring on the network. Are other computers going off line when these incidents happen? Share this post Link to post Share on other sites
Numb-nuts 1 Posted February 5, 2015 I think I took from what you said you are viewing remotely, would that be on the same LAN as the DVR or remotely from offsite or have I got that wrong? Do you lose just a couple or all cameras? Share this post Link to post Share on other sites
idnob 0 Posted February 6, 2015 Thank you very much for the help. Sorry but I don't have many details about the cameras or the technical setup. My IT dept. monitors the network and they told me that 99% of the time is an hardware issue since the net parameters work just fine. The cameras are watched remotely from the security central unit. It happens only to some (26/400) cameras not all of them (would be the apocalypse).' I was just wondering if it's normal for a camera to have an outage weekly or once mounted usually it stay up until the end of life (until disconnected) and why they have these outages. I know I'm vague but I'm not much into the topic. Share this post Link to post Share on other sites
