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HELP ?? failed to download from DVR ,Help 911

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Cannot download form DVR nor from dvr itself nor from Web interface .

From dvr it error says device abnormal and from website interface of DVR it says download failed

I used USB drive and External drive and also tried to download in Local computer .

Non of them works .


Says Device abnormal please refresh

and download failed


Thank you

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You're going to have to help forum members with enough information, to be able to help you.


(1) What make and model of DVR?


(2) What web interface?


(3) Is USB thumb drive compatible with the DVR?


(4) To be able to remotely download, have you set you LAN (local network) address of the DVR in the router, if using port forwarding?

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