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New here,


Just moved in to a house and the previous owner left his CCTV cameras and box for me. I saw him use it when we were viewing the property. worked fine.


Now i am trying to set the system up now and unable to do so. please bare with me as i am very new to this tech but some stuff i understand


Swann advance security system D1


4x cameras round the outside of the property

1x box in side the house SWDVK-41501B


I have downloaded the software on my iMac, iPhone and iPads none of them i can get to work, i have watched videos and its made to look so easy.



keeps saying getting device information failed.


when i try on my iPhone i scan the code as instructed and click save and error message say:

IOTC servers cannot locate the specified device, probably caused by the disconnection from the device or that device does not login in yet.


I have tried it through the the WPS on my router and then i have hard wired it. and still the same messages.


Any advice of information would be great.



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