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Lorex DVR

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I want to tell how Lorex Corporation stepped up an resolved my DVR issue. Early this spring Lorex changed there viewing from Flir cloud to Lorex cloud and asked that we make the change to our systems. I proceeded to but ran into difficulty when my password wouldn't let me into the DVR to make the change, I contacted tech support 1 which failed to unlock my DVR , they sent my issue up the chain to level 2 an they continued to fail at unlocking it.  I reach level 3 which is support from Canada he read my issues which were recorded regarding the DVR an said would be sending out immediately.  I received it with two days.

Very happy with Lorex and there support team

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