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Hikvision Motion Blur Issues

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I purchased a Hikvision cctv kit from USE IP

8mp latest turret cameras with an 8channel NRV

My issue is night vision motion blur is so bad it’s deemed unusable. My camera is 4mm and mounted around 4m in the air and has clear vision onto a footpath. If anyone walks past or even a cat walks past the motion blur is so bad you can’t make anything out. 

Even at default settings I wouldn’t expect this from a reputable company? My old eBay specials at 2mp we’re honestly better at night 


any advice to improve motion blur blur would be great 


my cams are : DS 2CD2385G1 4mm 

NVR: DS 7608NI I2/8P

Firmware : v4.1.63



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