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Techwin trouble

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I sold a Samsung Tech. SVR.........the 440N to be exact. Its installed at a residence on a DHCP. tech support is telling me their DDNS software doesnt work for that model until a firmware release. as lame as their efforts to resolve the issue may have been, I was advised use a 3rd party DDNS host to get this DVR networked. Anyone have any suggestions on who to use? Is this a reliable solution, or should I exchange the unit for something else?

 

thanks

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