tomcctv

Hi. The first thing I would do is swap out your nvr ….. reason being the 900 nvr did not do what was on the box 4K HD was a dahua rendered 4K monitor display only unit (lorex is dahua) and I would not replace with either a lorex of dahua (you will be wasting your money if you do also you will see I big improvement in your existing cameras both in display and storage nvrs are cheap so I would look at going 16 way …8 for existing cameras and 8 for adding some cameras what is your budget

Hi it’s not as easy as that what make of dvr are you using and how old opening a PS file is not video ….. depending on your recorder type you might also find snap shot (photograph taken) this will be a ps file and you don’t need software to open it ….. you just send it direct to your printer

Hi I would switch off power supply to cameras wait a minute or so then switch back on ….. it looks like the IR sensor is stuck and switching off and on again might sort it out

Yes you can …. But why have the extra cost are you creating your own cloud or a 3rd party

Just started looking for firmware and found this hikvision release note https://www.hikvisioneurope.com/eu/portal/portal/Technical Materials/13 Z Phased out/02 Front-ends/01--IPC/R0 platform(2xx2)/Baseline Firmware_IPC_R0 series_En_V5.3.0 150513(Released)/Firmware 5.3.0 Release Note (New).pdf

Hi no it’s only hikvision software 2010 to 2016 was a bad time for hikvision there software had so much malware built in and spyware they were forced to change everything….. this also included iP camera software which was also replaced and had to be done in 2015 your problem points to camera firmware if your system can’t see iP cameras iP address then you need to find the update for your cameras …… your iP cameras should be either 1.3 or 2mp build date should be Hikvision Firmware V5.3.0 build 150513

Hi. Yes that is a hikvision ds72 first hit the market in 2012 …… last update 2016 also hikvision will not help with these systems all firmware and software were removed from all hikvision portals

Hi that is expensive…… and the camera you have listed is old model turret From Europe you will also pay duty what part of uk are you in

Hi. Not a problem …. You can buy these local if your near a city also please check back with which prices you find ….. some sellers are putting 60% on

What type of camera do you have

Hi yes the viper can use any make of cctv cameras both analog and iP upto 4K also with or without audio. (Audio is good for front door and car parking area)

Hi yes you can go 4K ….. but in most cases 4K on all cameras just takes away your footage storage space unless you buy bigger hard drives i would still use a mix of 2mp upto 8 mp …. Having 4 or 5mp cameras protecting small areas is good enough in most cases 4K in large outdoor areas makes sense I would look at the viper units …. They have the best remote app on the market we’re you have full control and also footage burn off and send via email

Hi. 16 channel… is this home or business system I would not go hikvision …. No point buying problems swapping a 16 cam system can be expensive done all in one go. So I would go with first changing the recorder to a hybrid. This then allows you to swap out your existing cameras any time

Hi can you tell use what equipment your using dvr /nvr or pc based recorder and make looking for files points to you removing the hard drive? most recorders under 10 years old you burn footage off direct from recorder (backup files) how have you got to this stage in finding files

Hi then I would swap over two wires pin 1 (orange/white) I would swap with pin 8 (brown) so you have this pins 1= brown 2= orange 3= green/white 4= blue 5= blue/white 6= green 7= brown/white 8= orange/white and do this at both ends of your cat5

Hi I think you might be looking at all this wrong unless your system is old or pc based opening file extensions is a thing of the past which dvr/nvr does the files come from ?

Hi can you give model of recorder are your cameras analog or iP (connection BNC or RJ45)

Hi we’re are you based do you still have access via SuperLive plus app ? if not you will need to pm me a picture of the login screen

Hi. You should know we’re the qr code is if you have set it up … you can’t set it up without also you can’t remove xmeye software (icsee) it’s a built in p2p the qr code is on your mobile device and you place qr infront of camera lens smart cameras are not iP cctv cameras

Hi there are a couple of ways …. Move wire 8 from rj45 and use that as 1 (both ends) but you might loose ir Or you could buy a tp-link Ethernet over power and not use the damaged cat cable at all as far as finding the break ….. it is usually at the rj45 ends ….. but worth looking along cable run paying attention to cable clips that might of been too tight or areas were it bends around corners but if it has worked in the past it is unlikely to be a cable break …. Usually it’s the power cable side of the rj45 that gives the problem i would look at cable run and see if it has any loose runs ….. we’re the cable could be moving with wind or under stress from dropping down can you power the camera locally if needed https://www.tp-link.com/uk/home-networking/powerline/tl-pa717-kit/

Hi first thing I would look at is channel list you have an 8 way dvr and you can drag and drop images on screen to move cameras around so you could infact have cam 1 cam 2 cam 5 cam 6 showing on your screen and cams 5 and 6 have no settings this could also happen if the system has been unplugged and the bnc connections on the back have not been put into the right channel ports……. I would go to monitor and click 8 cam screen and see which channels have image other than that I would not spend much time a effort on that dvr as it’s 12 years old and only records in cif hybrid DVRs are cheap infact in most cases it’s not much more than buying a 1tb hard drive …. Which a new dvr would come with

Hi that camera is called the icsee Wi-Fi smart camera the questions your asking sounds like you have come across the camera secondhand as you need the qr code to activate it and if it has already been used then you won’t find the password unless you have the login details from last owner not to be mixed up with iP cctv camera …. It is a Wi-Fi smart camera new they cost $22 so don’t expect much from it icsee is part of the xmeye company so I strongly recommend you read the privacy policy on the App Store or play store it tracks your mobile / tracks internet usage/ and sends you adverts via the cloud storage you use to access the camera (all back to china)

Nice part of the country I have a few installs in boston your budget is in the right area for a 4 way system and I would go for a IP camera system which is cat5 run to each location of camera cat5 in the uk can be from £40 to £120 a roll of 305m which makes no sense but it will eat into your system budget screwfix does 100m reel for £39 which should be enough for your house i would look at viper nvr and cameras …. The nvr will run any iP camera upto 4K and has one of the best viewing apps available called SuperLive plus

Hi there is not a lot you can do ….. these cheap crap smart cameras need to be connected to a 3rd party server and if that’s down your camera is down …… another problem is some apps are starting to be removed in some countries for breach of data qr P2P cameras people think when remote viewing that there connecting to there camera …. Which is not the case … your connecting to a server that is most of the time in China….. if that’s down you remote viewing is down

Hi that’s a good budget . What size property is it for home or business In the uk I would not go for over priced hikvision what part of uk are you in