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dopalgangr

Residential CCTV'er
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Posts posted by dopalgangr


  1. I wanted to take a minute of everyone’s time to talk about my experience with Intellicam USA, Inc. I am in no way affiliated with either company and I am a end-user. I had purchased two day/night cameras (ISC-P540X) from their reseller Shoreviewsecurity.com on 4/11/08. I have tried a lot of different cameras over the years and IMO these have been the best so far. After about 7 months of using the cameras I noticed that I had a few IR’s on each camera that were not working anymore. I put off sending them in to get them repaired because that would mean that I would have to un-mount them and be without coverage until they returned. After 11 months I thought maybe it would be for the best since they both came with a 1 year warranty and I was worried that I may lose more of the IR’s. So I did just that and sent the cameras back for warranty repair. After about a week I received the cameras back and both had new IR units in them, however it appeared that UPS may have mishandled the package and I was unhappy with the cosmetic condition of the cameras when they returned. I called Mike at Shoreview and voiced my concerns. He readily offered to do the right thing and wanted to know what he could do to make amends. I told Mike that I appreciated his offer but that he shouldn’t have to take the hit on something that was not his fault.

     

    So I called Intellicam and spoke with the owner Gerald. Gerald was very apologetic and immediately offered to send me two brand new cameras saving me the hassle of filing a claim with UPS and again being without cameras for a period of time. I received the new cameras today as promised and I am very happy with the outcome. In today’s marketplace how do you measure a company’s success and greatness?? Well I measure it by good customer relations and the willingness to stand by your products even when an issue arises that’s no fault of your own. Both Intellicam and Shoreview Security did just that for me and I greatly appreciate it. I would not hesitate to recommend them to anyone and will buy from them again. I hope that this helps others in there decisions to purchase CCTV equipment and puts any fears at ease if you have never bought from them before. Thanks for listening.


  2. Very good point. Matt is the owner of the company, and has posted his full name on this forum in the past. But you are right, and I will delete the last name. The techs are anonymous, and after all, they did send the video back to me. The video supports what I have stated.

     

    I was surprised to see my full name, but I am not terribly worried about that. I have been a professional in the telecommunications industry for 30 years and I stand by what I posted. I integrate multiple vendors’ products and try to treat our $10,000 customers as well as I do our million dollar customers. I attempted to do a fair post with pros and cons stating facts and timelines. I am not afraid to have my name associated with anything I’ve said.

     

    Nuff said.

     

    yep, I had sorta the same issue with a Hitachi TV, they told me it would cost $1100 to fix a known defect (tv should have been recalled since every tv made during that time period was affected) on and off the phone with them for several months, they said they would do nothing since it was out of warranty, one class action law suit and a report to the BBB later they were my best friend and fixed it for free.


  3. When I received the DVR back, all of my old recordings were on it, including recordings of the ICR techs tinkering with it for a total of 32 minutes power on time.

    My settings were still intact and the logs did not indicate that it had been flashed or reset. The recordings from the test bench also had the flashing in them. This indicates that they never formatted the drive or reapplied the factory default.

    http://www.youtube.com/watch?v=q7JtvcFM7UU

     

     

    ICRealtime states on their web site the promise 100% customer satisfaction and they will do whatever it takes to fully satisfy every customer. This could not be further from the truth in this case. My DVR sat there for 19 days without being fixed. When I tried to call Matt S**** back I was transferred directly into his voicemail, I declined to leave a message.

     

    Not to pick any side or to say that he's wrong, but in their defense he did post video of their techs and provided MattS full name. They should have their anonymity too.


  4. Finding something in your price range as well as having those requirements is easy. I would go the standalone DVR route since you dont have a pc already and would need to incur that cost on top of the card and would only be using the pc for the surveillance system. A decent card will cost you $400US (you have to convert that ) and the pc well you know the prices of those over there better than I would.

     

    Anyway for the DVR my unbiased opinion would be for Intellicams LTA-RT4, it is very easy to use and has all (and then some) of the options that you are looking for. It even comes with a 4yr warranty on the DVR and the 250GB hard drive that comes with it!! Again, I am not a reseller nor do I work for them, I just like giving credit where its due. You can actually buy it from them (although there not the cheapest) or if you do some searching on that model number or a variant of it (some places change it a little) like SV-RT4. The cheapest RETAIL price I could find was $369US I dont know what kind of shipping it would cost to send it over there but I imagine you may be able to find these units there as well. They come out of Korea (I think). I have personally owned several DVR's from them and find them to be a great bargain for the money. Heres a link to the spec sheet on it http://www.shoreviewsecurity.com/LTA-RT4[1].pdf I dont know the main manufacturer of this unit so I hope I am not breaking any rules by posting the link and the price I listed is retail, anyway if so I will pm you this info as well, dont want to ruffle any feathers

     

    Hope I have helped you out and good luck.


  5. I have four (4) of these that I am trying to sell. They are great, especially if you have kids of driving age! The price is $175 each and that includes shipping to anywhere in the Continental USA. PM if interested. These are brand new,never used. Google "driving recorder" for more info, heres a sample instruction video:

     

    Thanks!

     

    GPS logger

    Automated Driving Surveillance Recorder with GPS

     

     

     

    All you need for recording video in a car!

    Not only does it record video/audio it is a GPS logger. Playback on PC with provided software allows the user to view the video/audio simultaneously with GPS data including the date, time and location of the Vehicle overlayed on Google maps. The Automated Driving Surveillance Recorder allows the user to record video while driving or if the vehicle is stationary the unique sensors detect speed, breaking, acceleration with its Accident/Event or manual settings you can easily record whenever an event occurs.

     

    Accident / Event

    When an accident occurs, this device automatically detects the event via an impact sensor then it records and saves the images before and after the accident or event. Will record 30 sec prior and after event.

     

    Manual

    Even without physical impact to a vehicle from an accident, the device records and saves images by the driver manually pushing the emergency button. Until card fills up. (5min clips)

     

     

    Specifications:

     

    • Two event modes Single –Mode or Multi -Mode

    • Location information storage

    • Vehicle operation information storage

    • Event replay with GPS tracking

    • Powered by the vehicle with cigarette lighter adapter (included)

    • Easy program installation (included on the SD card)

    • 1.3 CMOS Mega Pixel camera

    • MPEG 4

    • 3 image quality choices 320 x 240 @30fps

    • (QVGA) 640 x 480 @30fps

    • (VGA) 1280 x 960 (MEGA) @7.5fps

    • Internal GPS

    • Internal 3D G-Sensor

    • SD card (Min 512MB Max 2GB) (4gb if you use Topram brand SD not SDHC)

    • Event recording includes:

    • emergency button

    • adjustable sensitivity movement

    • collision

    • break

    • acceleration

    • Uses up to a 2GB SD card (4gb if you use Topram brand SD not SDHC)

     

    • 1GB SD card included

     

     

    Includes:

     

    • Automated Driving Surveillance Recorder

    • Mount for auto glass

    • Power cable

    • 1GB SD card

    • Cable holders

    • Instruction manual

    • X-Driven program for computer (on SD card)

     

     

    SIZE:

    5 1/4" x 2" x 1"

     

    1100_T_Gallery_03.jpg

    card.jpg

    dront.jpg


  6. A licensable digital video recorder (DVR) platform designed specifically for the surveillance market has been developed by MindTree Consulting and Analog Devices.

     

    http://www.eetimes.com/news/design/showArticle.jhtml?articleID=205900908

     

    thanks google

     

    Thanks, thats great and all but I am looking for a DVR CARD, that is a system, I can buy systems all day long from Intellicam with Blackfins in them. I want a PC based DVR card.


  7. I repair cameras at a camera manufacturer and i see those dots sometimes. Sometimes they range from a pink to a white dot. Usually when this happens then your camera is going to die really soon. You can only see these in low light tho. Even with IR LED's, you can still see them.

     

    Hmm, these are supposed to be brand new??? Thanks for the info


  8. Thanks Army!! Yeah they said they benched this one before they sent it out (because the first one had the same issue) I think that they didn't look at the feed in low light were the dots are prevalent. I sent an email to Tony at CCTVOutlet to see what he thinks. Thanks again for the info, I knew I wasn't crazy


  9. Has anyone used this camera made by Eclipse? This is the second one the retailer has sent me and it still shows these white dot artifacts (see pic) is this normal or am I expecting too much for a clean image from this camera?

     

    Thanks

     

    ECL-360PICS.jpg

     

    artifacts.jpg


  10. I would be interested in this camera aswell if anyone finds it please pm me.

     

    I also came across these two interesting videos from Sony. The first deals with lux and how Sony defines it. The second is on there new Exwave 640, looks hot.

     

    http://pro.sony.com/bbsc/ssr/cat-securitycameras/resource.solutions.bbsccms-assets-cat-camsec-solutions-minIllumination.shtml

     

    mms://sony.wmsvc.vitalstreamcdn.com/sony_vitalstream_com/ExWave640.wmv


  11. This may have been done, but a quick search didn't yield anything, I'm looking for the best (of course) BW camera for outdoors. Color doesn't matter to me as long as the pictures good. I have noticed that there is a trend on the specs as you can get one with a Sony 1/3 Ex View that delivers (allegedly) 600tvl at .01 Lux and then one with the same type chip only it delivers 480tvl at 0.0003 lux. I dint care if it has IR, in fact I would rather not have it for glare and reflection purposes if I mount it in my vehicle. I was looking at the following models by KT&C and wanted to get your opinions on them or if you had another model in mind. I really dint want to spend more than $200 retail. Thanks.

     

    KPC-600BH 600tvl 0.01 lux

    KPC-CH 480tvl 0.0003 lux (dint know why this has a lower res but better lux than the one above)

    KPC-WYN(H) 600tvl 0.05 lux


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