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Hi I am looking for some technical advice with a system that I can find very few details about. We have a FALC-NVR-32BB device with about 20 cameras connected. The system has not been upgraded in years and only works on Internet Explorer. I am looking to get the Firmware updated or am looking at trying to use external software to access the cameras both live and the recordings from the NVR. Can anyone please offer any advice as to what software I can use to achieve this? If we upgrade to the latest firmware, what features can I expect?