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ericc972

help with image rolling when operating ptz controller

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HELLO.. I have a ptz camera and it displays great images but when I pan or tilt it, the image gets distorted.. what may be the cause for this distortion?.. the cables and wires are properly isolated and the cable run is about 20mts.. i am using cable awg20 for the rs485 commands..

Any tips as to how to fix this problem will be greatly appreciated..

thank you!

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hi. sounds like you dont have enough power to your camera. (amps) with no movement it would be ok but as soon as you call for a motor to operate it is draining power.

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HELLO TOMCCTV.. THANK YOU FOR YOUR FEEDBACK.. I TRIED USING A 2AMP POWER SUPPLY BUT THE PROBLEM REMAINED.. FINALY I REMEMBERED THAT I NORMALLY WIRE CAMERAS USING THE COAXIAL GROUND TO SEND THE POWER GROUND, I ADDED AN EXTRA WIRE TO SEND THE POWER GROUND SEPARATEDLY AND THIS FIXED THE PROBLEM.. I APPRECIATE YOUR HELP AND TIME..

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