iDMSS won't connect remotely

[vitaminn 0]

Hello, I have a security camera and iDMSS to access the camera's stream both locally and remotely.

 

Locally, there is no issue using iDMSS.

 

However, when setting up iDMSS to access the camera remotely, the setup process can't be completed. When testing the connection, the login "times out" after about 5 seconds. (I'm on ATT LTE with a clean signal)

 

I know port forwarding is setup correctly because if I type the ip address into a browser remotely, it connects the camera's user interface.

 

Thoughts?

 

I've included an image.

[luckyfella 0]

Try rebooting the camera, make sure the username and password is 100 percent correct and goto canyouseeme.org and see if

the port is open.

[milkisbad 0]

Hi, did you open all your ports that you need?

 

Try opening http, tcp port and RTSP port. And some cell providers like AT&T and Verizon blocks the default RTSP 554, so change that to another and see if that helps. RTSP is needed for hikvision, not sure about dahua.

[luckyfella 0]

Dahua does not need rtsp. And post here so we know if you got it working or not.

[vitaminn 0]

Thanks for the replies.

 

I just had an opportunity to check camera's away from home using iDMSS and same result; The login times out.

 

I CAN login to the camera's UI via a web browser remotely which tells me it's not a camera or port issue. That being said, I double checked with canyouseeme.org and yes, port(s) are open.

 

I'm stumped. I'll continue trying and if there's a breakthrough, il post back.

[luckyfella 0]

Just because your checking from a PC and log in, does not mean your port is open. A PC uses http port and your ipad uses

TCP port. You need to port forward TWO ports in your router. Do you know what your TCP port is? Have you checked that port

in canyouseeme?

[vitaminn 0]

Just because your checking from a PC and log in, does not mean your port is open. A PC uses http port and your ipad uses

TCP port. You need to port forward TWO ports in your router. Do you know what your TCP port is? Have you checked that port

in canyouseeme?

 

The port settings I have in router/camera are in the image below. I would be more that happy if someone would take 5 minutes and I can share my screen with them.

 

@luckyfella, when i'm using a browser on the iPad, it uses TCP? Or are you saying that if I use iDMSS from the iPad, it uses TCP? If its the former, the setup is correct because I can remotely connect the camera's UI using the iPad's browser.

 

Sorry, I've a fool when it comes to networking...learning tho.

[luckyfella 0]

The browser in the ipad uses http, the app uses TCP. Change port to in your router to the same as the port from. If you want, I can do team viewer with you.

[vitaminn 0]

The browser in the ipad uses http, the app uses TCP. Change port to in your router to the same as the port from. If you want, I can do team viewer with you.

 

Ahhhh....thanks Lucky!! Got it. I setup both an http and TCP forward and it works great!

 

Cheers.

 

Another question: I use ATT and the IP address will undoubtedly change at some point. I use DYNDNS with a hostname. iDMSS won't accept the hostname as the "address". How do you combat the changing ip? (besides buying a static ip from ATT)

[shockwave199 0]

How are you typing the address? Shouldn't matter as long as you're typing it fully. Such as idmss.dyndns.org

[vitaminn 0]

How are you typing the address? Shouldn't matter as long as you're typing it fully. Such as idmss.dyndns.org

 

Yep, typing it in fully. Not sure whats up. @ LuckyFella, I sent a PM

[luckyfella 0]

Vitaminn, I received your PM, but I am not allowed to send PM's. Please PM me your email address. Thanks.

[luckyfella 0]

Is it working now? " title="Applause" />

[vitaminn 0]

yes indeed.

[luckyfella 0]

LOL

[acaro 0]

I'm having similar problem. Locally I can use idmss but not externally. I 'm using no- ip dns and I can 't seem to get it to work. Port 37777 had been set forward on my modem/router. Port is open on canyouseeme.org. My router had accepted and updated the no-ip hostname and is enabled.

[Jammer 0]

I know this was a few years back. How did you end up getting it working?