olds403 0 Posted August 30, 2014 Upgraded my cameras and the legacy 4.12 does support them all. Any tips / tricks before I bring down the entire system and start over ? I am running 4 cameras. Two are Axis 3367 and two Hikvison ds-2cd2732f-is. The problem I am trying to fix is have the Hikvisions send the motion alerts. The 4.12 version does not support this Hikvison camera ds-2cd2732f-is. Thus, the reason for the upgrade. I have the license files for the Aviligon and hoping this is smooth as these cams are at a salvage yard and can't keep the system down for long. thanks in advance. Share this post Link to post Share on other sites
1Diesel 0 Posted August 30, 2014 Your hikvision will work fine. I have 6 of them. You just need to make sure you have the onvif firmware or newer. If you have 5.1.0 you need the 140217 build. Share this post Link to post Share on other sites
olds403 0 Posted August 30, 2014 What version of avigilon are you using ? I am still on 4 series of the vms software. If I don't have to upgrade to Acc 5.0 it would be much better for me as I have a lot of files and recordings Share this post Link to post Share on other sites
ak357 0 Posted August 30, 2014 What version of avigilon are you using ? I am still on 4 series of the vms software. If I don't have to upgrade to Acc 5.0 it would be much better for me as I have a lot of files and recordings You will not loose ACC 5 will upgrade ACC 4 database Share this post Link to post Share on other sites
thewireguys 3 Posted August 30, 2014 You will not lose any recorded video when you upgrade from ACC 4 to ACC5 Also your Hikvision cameras will work with ACC 4 you just need to use the correct firmware. Share this post Link to post Share on other sites
olds403 0 Posted August 30, 2014 What firmware needs to be in ds-2cd2732f-is to make ACC4 provide the motion recording in the setup screen? I made the mistake of loading Hikvision 5.20 FW from the Europe site that was supposed to be English and now my camera menus are in Chinese. Things just got worse. Acc4 still not seeing the motion menus....ugh! Share this post Link to post Share on other sites
finalwish 0 Posted August 31, 2014 What firmware needs to be in ds-2cd2732f-is to make ACC4 provide the motion recording in the setup screen? I made the mistake of loading Hikvision 5.20 FW from the Europe site that was supposed to be English and now my camera menus are in Chinese. Things just got worse. Acc4 still not seeing the motion menus....ugh! You don't see the motion menu from acc, even in acc 5. You have to set motion on the camera and it will be detected in the playback. Share this post Link to post Share on other sites
cglaeser 0 Posted August 31, 2014 The bookmarks are also preserved when upgrading from 4.x to 5.x Best, Christopher Share this post Link to post Share on other sites
olds403 0 Posted August 31, 2014 thanks got it figured out. I see the motion now Share this post Link to post Share on other sites
