Jump to content

Hikvision WiFi won't authenticate

Recommended Posts

I have a Hikvision Version 5.5.0 build 170725 for the DS-2CD2142FWD-IWS 2.8 mm WIRELESS dome camera.



It has a 12 volt 2A power supply attached.



It has settings as follows:

IP Address LAN:

IP Address WLan:

PW: 12345scw



User: admin

PW: 12345scw



Here is the problem: when the ethernet cable is attached to a non-PoE port and to the camera, everything works great and the wireless IP address is active However, when I unplug the ethernet cable, the camera disconnects from the network and the network cannot find the IP address when we ping for it.


Furthermore, the camera works wirelessly when the ethernet cable is plugged in, but does not work wirelessly when the network cable is unplugged from the camera. The wi-fi gets dropped when the cable is unplugged.


Can anyone help me with this?

Share this post

Link to post
Share on other sites

I do not know this camera but with a laptop you sometimes have both a wired connection and a wireless adaptor which allows 2 different IP addresses so If plugged in I use one IP address but my wireless address is different. Look at the camera software and see if you have two places to set an IP address

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now