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Hi. You will need to give details of your ptz BUT being Wi-Fi only im guessing it’s a smart camera ….. cctv and smart cameras are too different things and should not get mixed up with each other usually app controlled cameras are proprietary and intrusive I would recommend no one uses them

The last time I gave a video clip to law enforcement it was a plain old MP4 and they had no problem with it. There was an accident in the roundabout and my MP4 was used for the police accident investigation, the attorney for the injured and for the insurance company. This is in the USA. is there something I'm missing, I admit I am a rookie at this? The case has not, and may not, go to court. A quick Google search shows the California court system wants AVI and MP4.

I know this is an older post, but it was the first result when googling the error. Hope this helps. We have 7 HIKVision DS-2CD2132F cameras connected to a real PoE switch (no splitters). We use a HIKVision DS-7608NI as the DVR. In iVMS-4200, we could view 1 or 4 cameras at a time in Main View, but when we try to view more that that, we get the "reconnecting. error code hcnetsdk.dll [91]" error. Here's the fix: In iVMS click "Tools" Select "System Configuration" Select "Image" 'Uncheck' the "Auto-change Stream Type" option Click "Save" Close the System Configuration window and then click on "9-Screen" (or 16-Screen, or whatever you have) to reconnect to the cameras. You should now be able to see all the cameras.