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I am starting this thread to capture a bunch of information in one spot to assist those with "bricked" cameras due failed firmware upgrades. I bought my first Dahua IP camera just a couple weeks ago. I was impressed & pretty happy with it, but upon reading about new capabilities in newer firmware, I decided to upgrade it. Then like many others on here, I lost access to the Web GUI and the camera was no longer functioning. I spent the last two weeks getting to know everything about these cameras and this thread will capture all this information. It will take me several weeks to document all the information so please be patient. There are a variety of problems that I will try my best to explain and share the possible solutions. I have gotten pretty comfortable with these cameras and have purposely bricked them to various degrees of severity just to validate the recovery process. Most people "brick" their cameras trying to upgrade the firmware. This is not a serious issue and it can be corrected very easily. The camera runs an upgrade service on port 3800. The configTool always shows a default port of 37777 but this is not an issue as it can do the upgrade on port 3800 anyway. Change your port to 3800 and use a firmware file lsted below and you are back in business. I will keep updating this post as I get more time to write all the details around recovery. I will also post links to over 40+ firmware files that and which cameras they will work with. It will take me a bit of time to capture all this information, so please be patient. BRICKED CAMERA? How can you tell? There are several types of "BRICKED" camera conditions and they have varying levels of severity and also varying levels of complexity for recovery. Most are simple and caused by bad firmware uploads. The worst will require a full rebuild of the partitions which load the kernel, software and all other data. 1. The first step in identifying the severity of your issue is to determine what still working on your camera. In order to do that, lets remove as many variables as possible to the troubleshooting process. If possible, connect the camera ethernet and PC ethernet on it's own switch and make sure that no vlan tagging is enabled on the switch. Next, you need to figure out if the IP address is still reacheable. Ping the last known ip address. The default address for most cameras is 192.168.1.108. If you don't know it you can use the arp/ping method to configure which adds as startic arp entry to a new ip address. (This feature is enabled on the camera by default) 2. Once you have a pingable IP, you need to know what services are still active on the camera. This can be done with a simple port scanner. I have added a link to below in tools. 3. Run the port scanner and record which ports are still open. In many cases port 23 and port 3800 will still be open. If this is your situation, it is a very simple fix. If no ports are open, you will need to do a full image load which is more complex. The typical ports that you would see are: 23 - Telnet access 80 - Web User interface 443 - SSL 554 - Real time streaming port 3800 - Upgrade Deamon 5000 - UPnP 37777 - TCP Video streaming 37778 - UDP Video Streaming 42323 - Real time remote runner Plus a whole bunch more of UDP ports and more TCP ports REPAIR WITH PORT 3800 Download a step by step guide (DAHUA IP Camera Recovery v1.0.pdf) with screen prints @ http://tinyurl.com/lbl3up7 1A. If port 3800 is open you can connect with the Dahua Config tool (link below in tools). I tdefault to port 37777 but change it to 3800 as this port where the upgrade daemon is listening. Port 37777 is a redirect but it won't work if your firmware has failed. Launch the config tool and click on login button. Type the IP address , username and password then port 3800. Open a know working firmware file and upload to the camera. 1B. If port 3800 is not open, go to the next step to enable port 3800. 2. If you have telnet access, you can login with putty. Link to putty below in tools. The default Web UI password is admin / admin. In older firmware the telnet account is root / vizxv In newer firmware the telnet account is admin / 7ujMko0+"web UI password" ---> 7ujmko0admin Once connected you can execute a ps command to see running processes. /usr/sbin/upgraded process is what listens on port 3800 for the firmware binary file. There is also another copy in /var/tmp/ A useful tip for watching the upgrade process is to kill the "upgraded" process that is running and re-launch it in the foreground to watch the upgrade. ~#>ps 625 root 0:00 [mtdblock3] 630 root 0:00 [mtdblock4] 635 root 0:00 [mtdblock5] 772 root 0:00 [ubi_bgt7d] 776 root 0:00 [ubifs_bgt7_0] 790 root 0:00 /sbin/telnetd 798 root 0:00 [OSA_796_1] 860 root 0:00 syshelper elper 60 861 root 0:00 /usr/sbin/upgraded 869 root 0:00 [dsplogd] 870 root 0:00 [encode_guard] 889 root 0:00 [flush-ubifs_6_0] 923 root 3:29 ./VideoDaemon AEWB AF TVOUT ~#> kill -9 861 ~#> /usr/sbin/upgraded [OSA-APP] OSA Build on Apr 19 2014 at 09:55:50. [OSA-APP] SVN NUM: 1609. [libpdi] libpdi.so Build on Apr 19 2014 at 10:06:34. [libpdi] SVN NUM: 13790. [libpdi] Flashtype = 4,patSize = 100000,rwSize = 800,ersSize = 20000 22:52:46|[crypt] crypt_open ok! Name: upgraded, bulid date: Apr 19 2014 09:17:58, svn: 255 [libpdi] >-------getSystemInfo-------> Fail to get env authcode! [libpdi] Get authcode error @@@@ buf = PZC4MU056W00XXX 22:52:52|[pdc] WARN (MISC_ioctl|493): Get SdCard cfg failed ! [libpdi] deviceType: IPC-HFW4300S-V2 [libpdi] processor: A5S88 [libpdi] hardwareVersion: 1.00 [libpdi] appAutoStart: 1 [libpdi] serialNumber: PZC4MU056W00XXX [libpdi] processorCount: 1 [libpdi] deviceClass: IPC [libpdi] noPtz: 1 [libpdi] noSdCard: 1 [libpdi] bandWidth: 48 [libpdi] <-------getSystemInfo-------< UPGRADED_MSG: Can't Open /mnt/mtd/Config/passwd UPGRADED_MSG: Login success! UPGRADED_MSG: Kill 976 successful [libpdi] Read: blkIndex: 1,pageIndex: 0,byteIndex: 0 ,fLag: ff [libpdi] Write: blkIndex: 1,pageIndex: 0,byteIndex: 0 ,fLag: 0 UPGRADED_MSG: reset_watchdog UPGRADED_MSG: Receive A4(alarm) UPGRADED_MSG: reset_watchdog UPGRADED_MSG: Receive A1(alive package) UPGRADED_MSG: reset_watchdog UPGRADED_MSG: Received : 29868252, FileSize : 29868252 UPGRADED_MSG: Download Complete UPGRADED_MSG: DoDownLoad success! UPGRADED_MSG: Flash init success UPGRADED_MSG: hwid file success! Fail to get env native! UPGRADED_ERR: LINE: 1074: invalid file: Install.lua UPGRADED_MSG: zip file total size: 40900220 [libpdi] >-------getSystemInfo-------> Fail to get env authcode! [libpdi] Get authcode error @@@@ buf = PZC4MU056W00XXX 22:53:10|[pdc] WARN (MISC_ioctl|493): Get SdCard cfg failed ! [libpdi] deviceType: IPC-HFW4300S-V2 [libpdi] processor: A5S88 [libpdi] hardwareVersion: 1.00 [libpdi] appAutoStart: 1 [libpdi] serialNumber: PZC4MU056W00XXX [libpdi] processorCount: 1 [libpdi] deviceClass: IPC [libpdi] noPtz: 1 [libpdi] noSdCard: 1 [libpdi] bandWidth: 48 [libpdi] <-------getSystemInfo-------< UPGRADED_MSG: packet.name: SD6XXX, board.name: IPC-HFW4300S-V2 UPGRADED_MSG: packet.hardver: , board.hardver: UPGRADED_MSG: packet.name: IPC-HX3XXX, board.name: IPC-HFW4300S-V2 UPGRADED_MSG: packet.hardver: , board.hardver: UPGRADED_MSG: Verify version success Header CRC Checking ... OK Image Name: kernel.img Image Type: kernel.img (gzip compressed) Data Size: 2546876 B, Bytes = 2.43 MB Load Address: 0XC80000 Data CRC Checking ... OK Programing start at: 0XC80000 [libpdi] write update Flag [libpdi] Read: blkIndex: 0,pageIndex: 0,byteIndex: 0 ,fLag: ff [libpdi] Write: blkIndex: 0,pageIndex: 0,byteIndex: 0 ,fLag: 55 [libpdi] Flash_createPartionTab:6 [libpdi] Erase Partion: 6 [libpdi] FlashErase: addr= 0x0xc80000,blkNum:44, blkSize:0x20000,len:0x580000 <5>UBIFS: un-mount UBI device 2, volume 0 <5>UBIFS: un-mount UBI device 4, volume 0 Upgrade : Complete Total 6%... Header CRC Checking ... OK Image Name: partition-x.cramfs.img Image Type: partition-x.cramfs.img (gzip compressed) Data Size: 4160 B, Bytes = 0.00 MB Load Address: 0X500000 Data CRC Checking ... OK Programing start at: 0X500000 [libpdi] Flash_createPartionTab:3 [libpdi] Erase Partion: 3 [libpdi] FlashErase: addr= 0x0x500000,blkNum:8, blkSize:0x20000,len:0x100000 Upgrade : Complete Total 6%... Header CRC Checking ... OK Image Name: romfs-x.ubifs.img Image Type: romfs-x.ubifs.img (gzip compressed) Data Size: 7340096 B, Bytes = 7.00 MB Load Address: 0X1200000 Data CRC Checking ... OK Programing start at: 0X1200000 [libpdi] Flash_createPartionTab:7 [libpdi] Erase Partion: 7 [libpdi] FlashErase: addr= 0x0x1200000,blkNum:64, blkSize:0x20000,len:0x800000 Upgrade : Complete Total 24%... Header CRC Checking ... OK Image Name: pd-x.ubifs.img Image Type: pd-x.ubifs.img (gzip compressed) Data Size: 1966144 B, Bytes = 1.88 MB Load Address: 0X940000 Data CRC Checking ... OK Programing start at: 0X940000 [libpdi] Flash_createPartionTab:5 [libpdi] Erase Partion: 5 [libpdi] FlashErase: addr= 0x0x940000,blkNum:26, blkSize:0x20000,len:0x340000 Upgrade : Complete Total 28%... Header CRC Checking ... OK Image Name: user-x.ubifs.img Image Type: user-x.ubifs.img (gzip compressed) Data Size: 21233728 B, Bytes = 20.25 MB Load Address: 0X2200000 Data CRC Checking ... OK Programing start at: 0X2200000 [libpdi] Flash_createPartionTab:9 [libpdi] Erase Partion: 9 [libpdi] FlashErase: addr= 0x0x2200000,blkNum:204, blkSize:0x20000,len:0x1980000 Upgrade : Complete Total 80%... Header CRC Checking ... OK Image Name: custom-x.ubifs.img Image Type: custom-x.ubifs.img (gzip compressed) Data Size: 1966144 B, Bytes = 1.88 MB Load Address: 0X600000 Data CRC Checking ... OK Programing start at: 0X600000 [libpdi] Flash_createPartionTab:4 [libpdi] Erase Partion: 4 [libpdi] FlashErase: addr= 0x0x600000,blkNum:26, blkSize:0x20000,len:0x340000 Upgrade : Complete Total 85%... Header CRC Checking ... OK Image Name: web-x.ubifs.img Image Type: web-x.ubifs.img (gzip compressed) Data Size: 5505088 B, Bytes = 5.25 MB Load Address: 0X1A00000 Data CRC Checking ... OK Programing start at: 0X1A00000 [libpdi] Flash_createPartionTab:8 [libpdi] Erase Partion: 8 [libpdi] FlashErase: addr= 0x0x1a00000,blkNum:64, blkSize:0x20000,len:0x800000 Upgrade : Complete Total 99%... [libpdi] Read: blkIndex: 0,pageIndex: 1,byteIndex: 0 ,fLag: ff [libpdi] Write: blkIndex: 0,pageIndex: 1,byteIndex: 0 ,fLag: aa Upgrade : Complete Total 100%... UPGRADED_MSG: will reboot system [libpdi] rebootSystem: i will reboot [libpdi] Read: blkIndex: 1,pageIndex: 0,byteIndex: 0 ,fLag: ff [libpdi] Write: blkIndex: 1,pageIndex: 0,byteIndex: 0 ,fLag: 0 [libpdi] pdi:system will reboot!! Here you can see each partition being loaded wit the individual img files. I will write a quick how to on loading each one individually at a later time. If you chose a valid firmware file, you will be back in working order. If you still have problems, repeat with another firmware file till you have a valid file. The IPC-HFW4300S-V2 is not natively compatible with all other 4300S firmware. I am in the process of writing a how to that explains how to over come this issue. UNBRICK WITH UBOOT via SERIAL NOTE: This section is coming soon... I'm gathering all the images I need for various camera types OTHER USEFUL INFORMATION (to be sorted later) The firmware consists of several images that are loaded into various partitions in flash in a UBI file system. You can load each partition separately if needed. More on this later.... (I'll put a guide together on flashing and recovering partitions) Once you telnet into the camera, there are number of useful binaries in the user shell that can help correct and diagnose some of the problems people are experiencing. One of the helpful steps is to kill the /var/tmp/upgraded process and run it in the foreground so you can see what is going on and easily capture error messaged. The /var/tmp/upgraded process is what opens the port 3800 and allows you to connect to the camera with the config tool if your web services have failed. There is also another copy in usr/sbin/. Also, in there is a command to reset all the parameters back to factory defaults (username, password, ip address back to 192.168.1.108 etc.) This can be accomplished with /sbin/clearparam. Another issue that people run into is the constant reboot issue. This can be caused by a failed process. The main application which provides all the camera capabilities (web interface, streaming, etc.) is /usr/bin/sonia. This process is what makes most firmware different from version to version (sort of). There are also changes to the web partition which contains the web server pages that /usr/bin sonia hosts on port 80. The sonia process is invoked by a shell script in init.d and if the process is killed, the camera reboots after a few minutes. This has cause many people issues when trying to "unbrick" the camera since you only have a few minutes between reboots. To stop the reboots you can update the flash. There is a parameter called appauto that tells the camera to auto start /us/bin/sonia. If you want the camera to start and not invoke the shell script that launches sonia, you need to set appauto to 0. This will stop the camera from rebooting when sonia is not running. This cam be accomplished by running '/sbin/appauto 0'. To turn it back on, just run /sbin/appauto 1. This writes the boot parameter in flash that the kernel reads before starting the process. You can check the current status of the appauto bootparameter with 'cat /proc/dahua/bootpara' It will only show what the parameter was when you booted up, so if you changes it you need to reboot to see the change in /proc/dahua/bootpara. Realtime streaming URL - rtsp://192.168.1.108/cam/realmonitor?channel=1&subtype=0&proto=Onvif You can change the subtype to 1 for the secondary stream also you can add user:password@ in front of the IP address if you have the permissions set requiring it. You can use the HTTP API to configure some parameters that are not yet in the web UI. For instance, another member discovered he could enable NFS through the web UI in addition to the local SD card. This config is not possible through the web interface as you need to pick one or the other. These documents details the API of Dahua video products (links provided to some of the versions below). Programmers or users can access and configure Dahua video products through the API. Every setting of the camera is available through the API whereas only a small number are available through the WEB interface. The document with version 1.10 is available with firmware version 2.0 and above. This document with version 1.20, 1.21, 1.22, 1.23,1.24,1,25,1,26,1,27,1,28 is available with firmware 2.210 and above.This document with version 1. 29 ,1.30, 1.31, 1.32, 1.33, 1.34, 1.35, 1.36 is available with firmware 2.210 and above.This document with version 1.37 is available with firmware 2.212, 2.4 and above. I have also done a bit of testing around the tftp process that is invoked in u-boot that looks for upgrade_info_7db780a713a4.txt and failed.txt. I think with a little more work, I'll figure out if there is a recovery method using tftp without serial access. This would be necessary if you lose telnet access and need to rebuild the kernel partition that hosts telnetd. Tools DAHUA IP Camera Recovery v1.0.pdf....................... http://tinyurl.com/lbl3up7 Port Scanner .................................................. http://tinyurl.com/q53pojg Putty .............................................................. http://tinyurl.com/lvbbmsq Tftp Server ..................................................... http://tinyurl.com/m46wnhe Dahua Docs & Tools DAHUA_HTTP_API 1.0 .pdf ................................................ http://tinyurl.com/lb43lga DAHUA_HTTP_API_1.23.pdf ................................................ http://tinyurl.com/lrwye3k DAHUA_HTTP_API_FOR_IPC 1.28.pdf ........................................ http://tinyurl.com/kskrcay DAHUA_HTTP_API_FOR_IPC&SD-V1.36.pdf .................................... http://tinyurl.com/mooccf9 DAHUA_HTTP_API_FOR_IPC&SD-V1.37.pdf .................................... http://tinyurl.com/kvyddfp DAHUA_HTTP_API_FOR_DVR_V1.29.pdf ....................................... http://tinyurl.com/klc72tr General_ConfigTool_Eng_V1.0.5.R.120428.zip ........................ http://tinyurl.com/mwlzbb3 General_ConfigTool_Eng_V1.06.1.T.120807.zip ........................ http://tinyurl.com/leudphu General_ConfigTool_Eng_V1.07.2.R.130304.zip ....................... http://tinyurl.com/obs5ud7 General_ConfigTool_Eng_V1.07.3.R.130701.zip ....................... http://tinyurl.com/o6p628f <---- Use this one General_ConfigTool_Eng_V2.00.0.R.140410.zip ........................ http://tinyurl.com/nbqtgev Firmware Files Firmware files are grouped by camera type and video signal (NTSC --> Eng_N / PAL --> Eng_P / or BOTH --> Eng_NP) Files are ordered by version number with the latest Firmware in blue. Files with DH_ prefix are DAHUA direct firmware files and those with General_ prefix are general release for OEM cameras but I've had good luck with both. DH_IPC-HX1100_Eng_NP_V2.210.0000.3.R.20140416.bin .................................................. http://tinyurl.com/m2jf3qv General_IPC-HX3(2)XXX_Eng_N_V2.210.0001.0.R.20130517.bin ............................................... http://tinyurl.com/q98zg9x General_IPC-HX3(2)XXX_Eng_P_V2.210.0001.0.R.20130517.bin ................................................ http://tinyurl.com/nekapn3 General_IPC-HX3(2)XXX_Eng_NP_V2.210.0001.0.R.20130517.bin ............................................. http://tinyurl.com/p59ym6z General_IPC-HX3(2)XXX_Eng_P_V2.211.0000.0.R.20130726.bin ................................................ http://tinyurl.com/my54r9z General_IPC-HX3(2)XXX_Eng_N_V2.212.0000.0.R.20131206.bin ............................................... http://tinyurl.com/lrvtm2z General_IPC-HX3(2)XXX_Eng_P_V2.212.0000.0.R.20131206.bin ................................................ http://tinyurl.com/n9rv23n General_IPC-HX3(2)XXX_Eng_N_V2.212.0001.0.R.20131224.bin ............................................... http://tinyurl.com/l5kg2d9 General_IPC-HX3(2)XXX_Eng_P_V2.212.0001.0.R.20131224.bin ................................................ http://tinyurl.com/q6c2gox DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.4.R.20140307.bin ............................................... http://tinyurl.com/mnzx33h DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.5.R.20140326.bin ............................................... http://tinyurl.com/ke285w5 DH_IPC-HX3(2)XXX_Eng_NP_8M_V2.212.0000.6.R.20140419.bin ............................................... http://tinyurl.com/mllzcox General_IPC-HX3(2)XXX_Eng_P_V2.420.0000.0.R.20140414.bin ................................................ http://tinyurl.com/nftaogy DH_IPC-HX3(2)XXX_Eng_N_V2.420.0000.0.R.20140414.bin .................................................... http://tinyurl.com/ma5q64d General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.2.R.20130821.bin ................................................. http://tinyurl.com/pdcdmdk General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.4.R.20130911.bin ........................................................ http://tinyurl.com/pdoxjzj General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.9.R.20131217.bin ........................................................ http://tinyurl.com/p3g4t54 General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.10.R.20140111.bin ...................................................... http://tinyurl.com/mnjpd79 General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.12.R.20140225.bin ...................................................... http://tinyurl.com/nssnph6 DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.12.R.20140225.bin ..................................................... http://tinyurl.com/lcjr8xv DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.16.R.20140421.bin ..................................................... http://tinyurl.com/k67gu9u DH_IPC-HX5(4)XXX_Eng_NP_V2.210.0000.18.R.20140429.bin .................................................... http://tinyurl.com/n779scx General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.21.R.20140613.bin ...................................................... http://tinyurl.com/qd2thhe General_IPC-HX5(4)XXX_Eng_P_V2.210.0000.21.R.20140613.bin ...................................................... http://tinyurl.com/p8q75b4 General_IPC-HX5(4)XXX_Eng_N_V2.400.0000.0.R.20131231.bin ........................................................ http://tinyurl.com/kmd7hu9 DH_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0000.0.R.20140419.bin .................................................. http://tinyurl.com/mb75g2n DH_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0002.0.R.20140621.bin ............................................ http://tinyurl.com/laj29k5 General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0000.0.R.20140419.bin ......................................... http://tinyurl.com/mzw85fz General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0000.0.R.20140419.bin ......................................... http://tinyurl.com/ov6krph General_IPC-HX5(4)XXX_Eng_P_Stream3_P2P_V2.420.0000.0.R.20140419.bin ................................. http://tinyurl.com/oxgblkq General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0002.0.R.20140621.bin ......................................... http://tinyurl.com/kejg3fv General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0002.0.R.20140621.bin ......................................... http://tinyurl.com/pfmevdu General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0003.0.R.20140930.bin ............................................... http://tinyurl.com/kchslos General_IPC-HX5(4)XXX_Eng_N_V2.420.0003.0.R.20140930.bin ........................................................ http://tinyurl.com/ok4f8fx General_IPC-HX5(4)XXX_Eng_N_Stream3_V2.420.0005.0.R.20141205.bin .............................................. http://tinyurl.com/qbrfg3k General_IPC-HX5(4)XXX_Eng_P_Stream3_V2.420.0005.0.R.20141205.bin ......................................... http://tinyurl.com/ot99vgw DH_IPC-HX8XXX_Eng_NP_V2.400.0000.2.R.20140506.bin .......................................................... http://tinyurl.com/lbar98x I will also post the bare metal img files when I get some time which contain the firmware and all the img files including the update.img that can be used for serial recovery. I have just started the process of uploading firmware... There are much more to come as well as many more camera models. Also if you have any you want to share please PM me what you have and where I can link them to this thread. Thanks to Euly for sharing firmware files! ___________________________________ IMPORTANT NOTE FOR IPC-HFW4300S-V2 CAMERAS The new camera appears to have differences (a few that I already found) that makes some of the general firmware incompatible with them. I have found a workaround, but it is complex. I will try to summarize it in a separate thread in the following weeks. I will also repackage the newest firmware files in versions that will work for the V2 cameras. Stay tuned! In the meantime, you can use General_IPC-HX5(4)XXX_Eng_N_V2.210.0000.21.R.20140613.bin or the PAL equivalent to recover your camera. Well, that's all I have time to share for now, but I'll do my best to put together a comprehensive guide to the inner workings of these cameras and a guide to unbrick in any failed software situation. Thanks and take care. Rob

Hi, I recently bought two of these cameras: http://www.amazon.com/Hikvision-DS-2CD2132-I-Fixed-Focal-Camera/dp/B00EJXK0I6 . Here are the specs: Hikvision DS-2CD2132-I 3MP Dome Camera 3MP (2048 x 1536) high resolution Full HD1080p real-time video Up to 30m IR True day/night IP66• Vandal-proof It supports PoE. Here's a video showing it's installation using PoE: My Router does not support PoE, so I used these PoE Injectors to add PoE to the Ethernet cable: http://www.amazon.com/Ubiquiti-Poe-15-Output-Ethernet-Adapter/dp/B002R7JPGE I would think my units were broken/defunct, but getting two that don't work at the same time is very unlikely, I would think. The distance is <100 feet (about 50-70 feet), and I'm using Cat 6A, so I doubt it's distance related. It crosses some electrical lines, but never runs parallel to them closely. I used a network tester to verify that the cables are crimped correctly and that PoE was indeed being added to the line. Everything checks out. However, my problem is that these cameras do not turn on. They do not appear on my network. It's almost like the PoE Injector just destroys the connection, and adds PoE to the Ethernet cable leaving nothing left. I haven't dealt with PoE at all before this, so I may not be understanding how it works. What could my issue be? What should I check? Are my PoE Injectors incompatible with this setup? Any help is appreciated. Thanks, Tremor.

Hi your easiest solution is to swap out your nvr …there a cheap solution as far as car on one screen and not the other depends on how live view is configured on your unit …. Some new so called 4K systems like yours needs to be processed (4Kviewing)this also uses hard drive do you know what hard drive you have fitted to your unit

Yes it was your question….. secret Wi-Fi chip is your second question the answer to your problem is the same above faulty hard drive and it is common you can also go into your router and look at inbound traffic …. Or contact your service provider for information on inbound constant freezing play back = this can be something as simple as wrong hard drive fittedWriting speed wrong ——————————————- video playback 6 secondsslower than HDD time marker and on and on = sign of bad sectors on your hard drive sectors not in order to read so takes longer because of faulty sectors —————————————- these are your questions in your first post which points to bad hard drive ……. Your system even has a operation log ….which will show everything

Hi yes you will need to change a lot of components including IR filter also sensor for the price of IR cameras you will find it cheaper than messing taking existing cameras apart or even buying components that might not fit

Here is Emily trying to sell over priced hikvision equipment again spamming is bad and bad for your company TVDIT only sells over priced hikvision that can be bought a lot cheaper from Amazon or ebay

Why do I feel I’m talking to foreign tech support that can’t understand english enough to understand simple requests. i’ve already stated I can’t run a cable there. As far as powerline transfer that won’t work as it’s not the same electrical supply. A wireless signal is the only way I can connect to a camera there. I already stated i wanted an ip ptz camera. Why you want to dispute me and say I want a consumer product when I said the mass consumer products aren’t good enough? sorry if I sound frustrated. I’ve been dealing with bad barely english speaking tech supports in the last 24 hours and this is really starting to feel like that.

Nice .. I’m British but spent sometime in the middle of nowhere in West Virginia and loved it

I could KISS you man. (no gay) OMG you saved my butt. Yes I know about the reset button but did not know HOW to use it. and even pressing it really did nothing. I thank you SO much. I was literally loosing my mind on this, and the seller was worried I was going to ask for my money back. I am so happy to have my system running again, I cant thank you enough.

Yes WD Blue 2TB 3.5" SATA Hard Drive - 7200rpm

Hi yes this is still your problem it will write to the hard drive and playback is fine …… but remotely you are asking to read data from drive but you still have to problem of wrong drive the speed is too slow ….. that drive is the wrong one if your installers also left it on h264 then it all adds up your installer has no clue about cctv we stopped using h264 2 years ago h265 will also make your system run quicker local and away h265 are smaller files we’re are you located

Hi WD black or WD blue will also be ok many basic drive make will work if speed is 7200

Hi. The drive is your problem …… 5200vs 7200 5200 will slow your playback down a lot look for a WD purple 7200 hard drive

Hi here is a downloadable manual for you https://manualzz.com/doc/1719398/zeus-and-apollo-standalone-dvr-quick-start-guide

Hi yes you need a 3.5 jack to rca cable you can make one or buy one argos sells them

Hi …. You will need to install a microphone to be able to hear and record sound.

Hi. Button right below menu……marked … source

Hi. On your tv remote controls you should have a source button . Which will switch your tv to TV -HDMI 1 -HDMI 2- SCART- or VGA (can also be called pc) seeifyou get a image then

Hi on your first two pictures ….. you connect VGA on back of recorder to VGA marked on back of tv. to get your unit to talk with your pc ….. first you need to get your system up and running first as the software for your pc is taken from your dvr once all up and running remote viewing is done by an app called explorer which is found on apple store or play store

Hi always welcome and everyone is here to help

Logo's are usually compiled into the full software. I do not know any company that would just give you the uncompiled software.

Ok try this one …. This is based on time and date showing in your picture NpSZOo1072 case sensitive

Answer from Dahua 1. DH_DVR21xx_SpnEng_NP_V3.200.0001.28.R.20170803 , this program supports two system languages ( Spanish and English), two video standards (P and N) . 2. DH_DVR21xx_Eng_P_V3.200.0001.28.R.20170803, this program supports one system languages ( English), one video standards ( P) .

You have purchased the wrong injectors...those are specific to ubiquiti...they are not true poe standard 802.3af compliant..they will not work with your cameras at all..return them asap.. If you want injectors get these injectors (select injector not splitter or kit) http://www.amazon.com/TP-LINK-TL-PoE150S-Gigabit-Injector-compliant/dp/B001PS9E5I/ref=sr_1_1?ie=UTF8&qid=1416977530&sr=8-1&keywords=poe+injector or you could just buy a poe switch, this one will power 4 cameras (the other 4 ports are not poe, just standard ports) http://www.amazon.com/TP-LINK-TL-SF1008P-100Mbps-8-Port-802-3af/dp/B003CFATT2/ref=sr_1_1?s=electronics&ie=UTF8&qid=1416977620&sr=1-1&keywords=poe+switch&pebp=1416977653577

Great list but your Avigilon VMS pricing is way off Per channel Core ~$100 Standard ~$200 Enterprise ~$350