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  1. woter

    Hanwha: Expensive mistake

    I'm in the UK, not far from Southend-on-sea.
  2. woter

    Hanwha: Expensive mistake

    Thank you for pointing out the bit about the 360 and Joystick. I missed that. I don't have any recourse with the supplier as I asked them to supply the specific camera. It's almost impossible to find companies that will supply these cameras to public Joe, so my attentions need to focus on Hanwha. These manufacturers strike deals with suppliers but the suppliers only deal B2B and finding an "installer" that will be buying from one of these official suppliers is almost impossible. Coupled with the additional requirement that I'd like the camera to be on QNAP's QVR Elite support list - which is one of the main reasons I ended up with this particular camera. I note the Axis and Hanwha "real" PTZ cameras are around 3-4 times the price I paid for this one. You mentioned I could have bought a real PTZ for a lot less. Could you name-drop some brands, please? Requirements: Clear picture that can be used to actually identify people and number plates - even at night. PoE (IEEE 802.3af/at) Preferably on QNAP's QVR Elite support list, worst case ONVIF 270 degree (or more) PTZ with area monitoring/scanning and tracking with zoom IP66 - Outdoor use What I would like to be able to do is set it up to sweep between ~4 positions 270 degrees apart and if it detects something moving, start recording, zoom in on and track the object. Due to the odd shape of my house, I'd need about 6 statics or 3 PTZ for complete coverage. Thanks again.
  3. Hi, It looks like I have made a very expensive mistake. I bought an XNV-8081Z camera that can Pan, Tilt and Zoom, but apparently isn't a PTZ camera. I bought it hoping to utilise features such as auto-tracking, autorun, swing, tour, and trace functions. According to this article, I have bought a PTRZ camera and what Hanwha support call, a "static" camera. To the less-informed, could anyone tell me why a manufacturer would go to the expense of making a camera P, T, Z'able but not enable such features? Is there a difference in the components used and what is the market for such a camera? Are there any "hacks" that will enable the features I require or is it destined for file 13? For background, after contacting Hanwha, I understand I shouldn't have been sold this camera as I am not a "CCTV Installer" and as it was sold supply-only, I have no support. Many thanks