tomcctv

Ok that system you have is a TVT nvr (very good system) remote viewing is done with a app called SuperLive plus what problems are you having

Ok … that unit does not need updating Are you a business or for home use and can you edit your last post and remove the picture were are you based

Hi. Upgrading firmware will be a mistake especially on a falcon unit. The falcon name was used on a few nvr brands so wrong firmware will kill your unit to determine which unit you have ….. do you use a app for remote viewing ? can you post a image of menu screen

YOU HAVE A RF CHINA UNIT NOT A DAHUA this might make it clear for you companies like rf copy units …… lookup dahua copy or hik but let’s see how your looking wrong YOU DO NOT HAVE A NVR5416IP-4k-ks which is the right part number for dahua unit DAHUA don’t use or have NVD 5416IP-4k part number …… dahua also print there name on the identity label ……. Yours does not have that ITS A COPY AND YOU WILL NOT GET GENUINE DAHUA FIRMWARE TO WORK ON IT i could send you the past 10 years dahua firmware but it’s pointless However RF have that model software on there website ……. Which I have posted many times for you I have been buying direct from dahua since 2004

Hi. It would be better to contact lorex support again …….. it’s better than using a firmware from a 3rd arty what is the problem with your recorder ?

Hi ok that means you have the xmeye unit when you set your system up did you use the qr code

That’s because your firmware is not compatible with the software on your nvr and I don’t understand why your using secure crt it is as simple as RF website download the firmware for your nvr model…… extract the files onto a usb drive ……. Switch off nvr insert usb drive …… restart nvr ……. Go make a coffee for an hour

Ok sounds like you have it under control firmware works on camera but not nvr and there is a very good reason for that…….. it’s not the same firmware one email would of sorted your nvr out days ago

Hi. Yes your right the Quattro does not have auto update it was a manual setting this was a problem with the Quattro a few years back and there was a firmware fix… but now not available can you tell us which remote app you are using as the Quattro could use 3 types but yes you can stop the update by changing some IP and port settings

We’re did you get the files from ??? your problem like said before …. You don’t have a dahua nvr i could open a portal for a hour to get the dahua software (not firmware) but it’s pointless as the hardware is not dahua again get In touch with the manufacturers who are a company called RF China

Hi. Not a bad career change ….. but it’s not easy to get into casino work …. Infact impossible…… reason being is as well as licence training you also need casino training….. and there usually only use in-house staff …… as one retires next moves up a position but before you do anything you need to be sia licensed ……. They offer training….. you won’t get anywhere without it sia will also give you more job opportunities like airport and harbour work as well as boarder’s here are two links worth looking into one is also a forum worth being a member and getting to know jobs a laws and meeting others in that career https://www.securityindustry.org/ https://www.closeprotectionworld.com/forum/

Hi. I think it’s time for a upgrade….. there is no support for a 13 year old cif record unit

https://www.cctvforum.com/hikvision-password-reset/

Ok so you don’t need the ftp link ???? just remember you can’t use dahua firmware on anything else firmware is placed on to the operating software

Your right it’s all about sales Lorex (AKA) Dahua ….. if having to use there own POE switch…. Would start another problem dahua had a few years ago…… spyware……. It sounds like having to use there own Poe switch points to there always wanting to monitor there cameras for no other reason but there own high profile security installs would not be able to use lorex if that was the case as it is good practice to use a managed Poe switch which has more security and management (basically locks out a 3rd party)

You must be new at your job ….. I blame schooling it’s just not the same as it used to be…. We used to learn years ago now they just teach stupidity

Hi you need to talk with rf China as that is one of there units no a dahu but I think they will ask you to send it back….. as no one will give you there operating software

Hi that’s not a dahua unit …… it’s from a company called RF China but what is it your looking to do

why does every company call themselves the leaders if any of my installers did like picture below …. It would be there last install it’s a hik turret camera why not just mount it at cable entry and turn camera

Hi. It would be easier if you put the unit back together and posted pictures of the menu screen firmware won’t help without knowing the software

Hi. You have been paying crazy prices your problem is trying to use 4K cameras with a none 4K nvr. Yes they will work but your existing nvr will downgrade there resolution to 4 or 5 mp how many cameras do you have and do you know what app you used for remote viewing

Hi. You must be using a 15 year old recorder as most do have PTZ control also look at the back of your dvr of nothing marked up as 485 then you should see two connectors marked as A & B also ptz control

Hi not a problem ….. it’s nice to see people getting good equipment and a reliable system for there hard earned money that system will even get better as you learn it well done you and your handyman for doing homework

hi one of the 3 passwords below will unlock two of your recorders ….. all codes below are only valid for today 394236 167872 789224 the recorder marked 5 in 1 you will need this password 816656 as far as software for password changing will not work as there is only firmware and it’s 5 years old and you need to be in recorder menu to update as far as buying xmeye systems I recommend you don’t buy anymore….. you don’t have full control over the system once you register with P2P xmeye it stays with that recorder there is a lot better recorders in the uk than xmeye systems

Hi have you bought these recorders as a job lot ?